The Sales Specialist is responsible for upholding the company standards regarding sales and service by embracing and living the Credo.  The specialist has the responsibility for practicing and demonstrating the 7 principles of selling.

REPORTS TO: Store Management Team

SALES AND SERVICE
1 - Maintain high quality customer service through greeting, selling, and servicing of all customers.
2 - Obtains and exceeds company and store performance goals in UPT, DPT, gift certificate selling and database identification.
3 - Participates in maintaining optimum store environment.
4 - Responsible for upholding committed scheduling attendance to meet the needs of the business.
5 - Maintains a positive attitude toward all customers, fellow associates, and management.

OPERATIONAL AND ADMINISTRATIVE CONTROL

1 - Adheres to all company policies and procedures.
2 - Maintains proper company standards.
3 - Participates in the responsibilities to maintain organization, uphold housekeeping and maintaining of the store. (i.e.,cleaning, bulb changing, window  washing).
4 - Participates in monitoring the store for potential safety concerns.
5 - Participates in opening and closing activities.  
6 - Assists with proper and timely execution of:

- New merchandise processing
- Transfer completion and processing
- Floorsets and updates
- Promotions
- Markdowns
- New merchandise placement
- Marketing - signage and hang tagging
7 - Demonstrates adherence to all standards and policies on:

- Markdowns                          
- Promotions
- Layaways
- Damages
- Holds
- Sensormatic Tagging    
- Sales Processing
- Bag and Coat checks
- Follows company dress guidelines
8 - Assists in:

- Routine merchandise fill-in and return to stock
- Maintenance of display and visual standards
- Maintenance of fitting rooms

Note: The above list represents the key responsibilities of the position but, it is not all-inclusive and may be expanded at any time based on the needs of the business.