RETURNING YOUR ORDER ON JIMMYJAZZ.COM IS QUICK AND SIMPLE!
If you have a JimmyJazz.com sign on & password, please log in to your account from the Sign In page. Go to My Account and under Order History, locate the order number which contains the item(s) you wish to return and select it. Click the Returns link located adjacent to the Order Number and Order Date. Select return quantity from the drop down menu next to each item you would like to return and click on the “Create Return Request” button. Print the Packing Slip and Shipping Label.
If purchased by 12/25/2015, you may return/exchange your item(s) within 60 days of the delivery date for a full refund of the purchasing price. Shipping & handling fee, gift box, gift wrap, or other charges are non-refundable.
If you do not have a JimmyJazz.com account, please proceed with the following.
Begin processing your return below by looking up your order and selecting the items to be returned.
Pack your items and attach your new return label.
Drop off the return package to your local FedEx Ground facility.
Your credit from JimmyJazz.com will reduce by $6.95 for this return shipping.